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• Communities of Oakland Respond to Emergencies (CORE Program)

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• Report a Crime

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 CRISIS SERVICES & DE-ESCALATION TECHNIQUES

Business owners and their staff often interact with those in the public who are experiencing a mental health crisis, escalating a potentially harmful situation, or are unsheltered and needing social services. This presentation by Alameda County Behavioral Health outlines techniques for dealing with various situations and what resources are available to support those in need. Recorded March 2022.