00:16:14 Jody Colley: Starting at 9:35 - thanks everyone. Be sure to mute until you’re ready to talk. (Jody, Rockridge District Association) 00:25:14 Jody Colley: End time is 11am, but there will be time for questions. 00:26:52 Richard Grange: Richard Grange, Lions Center for the Visually Impaired, serving blind and visually impaired seniors. 925-432-3013, www.LCVI.org, rgrange@lcvi.org 00:27:37 Christina Chen: Thank you so much for holding this presentation, Stephanie and Trinh! I'm with Compassion in Oakland (my contact info: christina.lin.chen@gmail.com, 510-570-9155), a community safety group based in Oakland Chinatown. We chaperone seniors to go to the grocery store, doctor's appointments, etc., and conduct patrols on the weekends. We have been working with Councilmember Bas's office to connect unhoused and those struggling with mental health issues with resources. Her office let us know about this training. Thank you for the useful info today! 00:27:42 Anish Sharma: My name is Anish Sharma(Site Supervisor)I am representing LAO family in Oakland. Currently serving 150 clients from Alameda county Probation. Very excited to be in this presentation. 00:33:59 Anish Sharma: www.lfcd.org asharma@lfcd.org 00:45:51 Matt Day: This is very helpful information, thank you for sharing 00:49:49 Sean: Thank You for that example & rationale response. 00:55:08 Shari Godinez: Is there a fee to call this service? 00:55:41 Christina Chen: For this Crisis Services hotline, is this a number we can call for a team member to come out to conduct an onsite assessment of somebody who may be experiencing mental health issues and connect them to housing/treatment/and other services? 01:04:00 Trinh Reyes: PES-Psychiatric Emergency Services (Psych Hospital-John George 01:04:03 Debra Israel - D2/CP Bas' Office: Businesses in Grand Lake area shared that when they call 911 in Oakland, dispatch is telling them they will only send someone out if there is a weapon visible. Can business request that one of your teams is contacted/connected to them when this happens? 01:05:54 Anish Sharma: What is a best practice if client is profiling racial issues and being resistant during conversation and refuse to cooperate? 01:06:18 Trinh Reyes: Yes, anyone can call Crisis to make a referral. We have an On Duty Clinician who will screen the call and triage it, then dispatch to the appropriate team 01:07:38 Oakland Chamber: To give us realistic expectations, how many calls/referrals do the crisis teams get per day, and how many are you able to respond to? Average Response time? 01:08:58 Matt Day: I need to head out, but thank you so much for your time and for having this session. 01:09:30 Debra Israel - D2/CP Bas' Office: Thank you for the info - I will share these resources with businesses. 01:24:43 Oakland Chamber: Fantastic presentation, super informative! Thank you!! 01:24:46 Emily Bergfeld, Alameda County Law Library: Thank you so much for sharing these amazing resources! 01:26:50 Anish Sharma: Very informative and supportive presentation. Good to know we have someone beside 911 for the escalation issue. 01:29:12 Jody Colley: Are there workshops for security to learn deescalation? 01:30:10 Trinh Reyes: Mental Health Aide is really good. The training provides information about Mental Health conditions/challenges and how to respond during times of crisis. 01:30:17 Andrea Zeppa: https://www.antipoliceterrorproject.org/mh-first-oakland 01:31:21 Andrea Zeppa: MH First Oakland, a project of Anti Police-Terror Project, is a cutting-edge new model for non-police response to mental health crisis. The goal of MH First is to respond to mental health crises including, but not limited to, psychiatric emergencies, substance use support, and domestic violence safety planning. MH First Oakland is available in the form of a free hotline – (510) 999-9MH1 – on Friday & Saturday nights from 8pm to 8am, when there are currently no other mental health support options available. 01:34:38 Oakland Chamber: How can we received a copy of the presentation please? 01:34:53 Oakland Chamber: *receive 01:35:00 Debra Israel - D2/CP Bas' Office: Thank you all for this very important info! 01:35:02 College Ave Pres. Church (Monte): I’m recording it and can post it on our website…capcoakland.org. 01:35:12 Christina Chen: thank you very much for all of this helpful information 01:35:18 College Ave Pres. Church (Monte): We’ll also share it through the Rockridge district association 01:35:35 Oakland Chamber: a pdf would be fantastic. shifra@oaklandchamber.com 01:36:10 College Ave Pres. Church (Monte): I’ll post the video at https://vimeo.com/user9471273. The CAPC Oakland Vimeo page 01:36:26 Sean: Thank you!